Depending upon your order, shipping time varies. Orders placed are usually delivered in 7-14 business days from the orders confirmation date. In case of special design requests by customers, shipping time may change up to 15-20 business days.
Jewels by Hamzah Anis has a strict policy of no returns on all products, except GOLD DIAMOND PRODUCTS or in case of manufacturing defect. However, our team ensures that your purchase is in perfect order.
Since our all orders are as per your requests (size, custom engraving etc), Jewels by Hamzah Anis does not entertain exchanges.
If item is unused and has its packaging and certificates (if any) in actual form, please contact our customer support, email or message on our Facebook / Instagram account with your order reference number, reasons to return. Our representative will get back to you to verify if you are eligible to return this order. The article will still be subject to physical inspection at our store. It usually takes 3-5 working days to return the order. Jewels by Hamzah Anis will be liable to ship the right parcel after receiving the defected item.